Sai Web Technology ("we", "us", "our") operates saiwebtech.com. This policy covers the personal information we collect through this website — when you fill in a form, request a quote, make a payment, or simply browse the site — and how we use, store and protect it. It does not cover the separate privacy policies published for our WeApp or RAPID VPN mobile apps, which are linked in the footer of this site.
Information we collect
We collect information in two ways: what you give us directly, and what's collected automatically as you use the site.
Information you provide. When you use our Contact or Request a Quote forms, we collect your name, email address, phone number, and the details of your enquiry or project (including, on the quote form, your current website, budget range and the services you're interested in). If you make a payment through our payment page, our payment processors (Razorpay, PayPal, or your bank via UPI/NEFT) handle your card, UPI or bank details directly — we do not receive or store your full card or bank account numbers on our own servers.
Information collected automatically. Like most websites, our server logs standard technical information such as your IP address, browser type and pages visited. We also use Google Analytics (a cookie-based tool) to understand overall traffic and how visitors use the site, and Google reCAPTCHA on our forms to help prevent spam and automated abuse.
How we use your information
- To respond to your enquiry, quote request, or support question
- To deliver and invoice the services you've asked us for
- To process payments securely through our payment partners
- To understand how visitors use our site, so we can improve it
- To protect our forms and site from spam and abuse
We do not sell, rent or trade your personal information to third parties for their own marketing purposes.
Cookies and third-party services
This site uses cookies from Google Analytics for traffic analysis and from Google reCAPTCHA for spam protection. It also loads fonts and icon libraries from Google Fonts and cdnjs, which may see your IP address as part of loading those files. You can control or block cookies through your browser settings, though some site features (like form submission) may not work correctly without them.
Payments
Online payments made through this site are processed by Razorpay, PayPal, or your bank (for UPI/NEFT transfers) — established third-party payment processors with their own security and privacy practices. We do not store your full card number, CVV, or online banking credentials on our servers.
Data sharing
We share your information only where necessary to run our business: with the payment processors above to complete a transaction, with service providers who host this website or send email on our behalf, or where required by law. We do not sell your data.
Data retention and security
We keep enquiry and project information for as long as reasonably needed to deliver our services and meet our legal/accounting obligations, and take reasonable technical and organizational measures to protect it. No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your choices
You can ask us what personal information we hold about you, request a correction, or ask us to delete it, by contacting us. We'll respond as quickly as we reasonably can.
Children's privacy
This site is intended for businesses and individuals seeking our services and is not directed at children. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time as our services or legal obligations change; the current version always applies. For questions about this policy or how we handle your information, please contact us.